Privacy notice
We respect your privacy. When you submit a request or send a message, we use your information to respond and help coordinate your experience.
What information we collect
- Contact details you provide (name, email, phone)
- Request details (preferred date, travelers count, notes)
- Accessibility preferences or special instructions you share
How we use it
- To review availability and coordinate next steps
- To answer questions and provide planning guidance
- To communicate about your request if you opt in
Opt-in email updates
On request forms, you’ll be asked to agree to receive email updates related to your submission.
If you choose not to opt in, we can still respond to your message, but you may not receive proactive planning updates.
How we protect your information
We use reasonable safeguards designed to help protect the information you share.
No method of transmission or storage is 100% secure, but we take steps to reduce risk.
Your choices
- You can request updates or clarifications about how your information is handled.
- If you believe your details are incorrect, tell us and we’ll correct what we can.
- For questions about privacy, reach out via the support page.
This notice is meant to be clear and practical. If you have questions, our team is happy to help.